Ascension Tech continually researches and reviews next-generation services to add to our portfolio of business solutions, ensuring your business is supported by the newest technologies delivered by tried and trusted providers. We understand that every business has different needs and budgets, tailoring each client solution accordingly.
Here is a brief overview of our Business Support & Service categories:
Endpoint Protection
Protect your desktops, laptops and mobile devices against all types of malware with endpoint protection backed by powerful cloud based machine learning to adapt and overcome zero-day attacks, ransomware threats and malicious e-mail attachments.
Remote Monitoring and Management (RMM)
Keep your systems running smoothly and minimize the risk of downtime with monitoring that alerts us of potential issues in real-time during your operational hours and enables proactive maintenance, reactive repair, patch management and operating system & program updates during your offline hours so your tech is always good to go.
Spam and Social Engineering Defence
Intelligent machine learning has led to breakthroughs in automatic recognition of e-mail based spam and social engineering techniques such as phishing, spearphishing, vishing and baiting. Combined with staff test & education campaigns that can be run on-demand or scheduled and your business cybersecurity will be on the right track.
Data Backup & Recovery and Disaster Recovery
Aim and hope for the best, but plan for the worst. Local and cloud based data backup solutions flexible for every scenario. Disaster recovery for critical systems that can be fully restored from complete failure in a matter of hours, not days.
Hardware Troubleshooting, Repair & Upgrades
We all wish it wasn't the case, but some hardware inevitably either breaks down or becomes obsolete. Get help remotely with troubleshooting faulty hardware or deploying and configuring hardware upgrades. On-site support for clients in our service area allow us to have your back for anything that can't be done remotely.
Printers, Scanners, Copiers, Barcode Readers & Point-of-Sale Terminals
Setup, configuration & deployment for new systems or troubleshooting & maintenance for existing office and storefront hardware to keep you operating smoothly. Experience with all major enterprise manufacturers such as HP, Konica-Minolta, Epson, Canon, Xerox, Moneris, Ingenico, Verifone and more.
Business VoIP PBX, IVR and Phone Systems
Trained and certified for the installation and maintenance of VoIP phone systems, including PBX maintenance and IVR programming as well as desktop hardware such as phones, headsets and hands-free devices so you can stay connected with your clients.
Network Support
Full support covering all aspects of your business network, such as security components (Firewalls, Gateways & IP Cameras), infrastructure components (Routers, Switches & VPNs) and wireless components (WiFi Routers & Access Points).
Business E-Mail & Messaging
Microsoft 365 brings industry leading solutions such as Exchange E-Mail, Teams and Sharepoint to your business providing easy to use, safe and powerful communication with your clients or between your staff so everyone stays on the same page.
We understand that every business has different needs and budgets, tailoring each client solution accordingly. Like any successful relationship we listen to your goals, communicate together to build a plan, then work to make that plan a reality.